Refund

Refund Policy

tower28beauty organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to tower28concealer.shop.

order problems at tower28beauty
Customers using tower28concealer.shop can rely on the following tower28beauty guidance about order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Details from tower28beauty on support
This support section covers orders and visits through tower28concealer.shop for tower28beauty. For return or exchange assistance, contact Support@tower28concealer.shop or 206-244-7466.

What tower28beauty customers should know about eligibility
tower28beauty publishes this eligibility guidance for customers using tower28concealer.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at tower28beauty to condition of returns
This condition of returns section covers orders and visits through tower28concealer.shop for tower28beauty. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

refund timing at tower28beauty
Customers using tower28concealer.shop can rely on the following tower28beauty guidance about refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How tower28beauty handles exceptions
For tower28beauty customers at tower28concealer.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at tower28beauty to starting a request
The following starting a request guidance applies to the tower28beauty storefront at tower28concealer.shop. A return or exchange begins when you, contact us at Support@tower28concealer.shop before sending the item. Once the request is approved, tower28beauty will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: tower28beauty
Brand name: tower28beauty
Email: Support@tower28concealer.shop
Phone: 206-244-7466
Physical address: 1200 17th Ave, Longview, Washington, 98632, United States